Product Manager, Growth
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of Work
The Team
Are you a visionary product leader with a passion for crafting seamless and engaging customer journeys? Join our Growth team, where we drive client activation and redefine onboarding experiences for individual, business, and institutional accounts. We’re seeking a talented Product Manager to enhance verification success rates by navigating complex KYC requirements and delivering world-class user experiences in a dynamic, regulated industry.
As a key member of the Growth team, you’ll lead the charge in building intuitive, innovative onboarding solutions for our global client base.
The Opportunity
- Transform client onboarding for Consumer, Business, and Institutional segments
- Design and implement seamless, compliant identity verification solutions tailored to diverse geographical and regulatory requirements
- Collaborate with Legal, Compliance, Regional Operations, and Fraud Risk teams to ensure onboarding processes meet both regulatory standards and fraud prevention goals
- Stay ahead of evolving cryptocurrency regulations to ensure processes remain compliant and effective
- Oversee relationships with ID verification vendors, ensuring efficient integration and high performance
- Identify, assess, and onboard new technologies to continuously elevate the onboarding experience
- Leverage data to uncover trends, analyze bottlenecks, and prioritize opportunities for enhancing client activation rates
- Utilize client feedback and regulatory insights to drive iterative improvements in the onboarding journey
Skills You Should HODL
- 3–5 years in Product Management, with 2+ years of expertise in client onboarding, identity verification, or compliance workflows
- Proven track record of analyzing, optimizing, and scaling processes to drive activation and conversion improvements
- Strong familiarity with KYC/AML standards and global cryptocurrency regulations
- Exceptional analytical skills, vendor management experience, and a history of launching impactful, client-focused products
- Enthusiasm for Bitcoin and the cryptocurrency ecosystem, with a deep belief in our mission